Sidekick Outage

The T-Mobile Sidekick outage of a couple of weeks ago was especially difficult for the company's many deaf customers The device offers greater independence because of it's easy-to-use keyboard, instant-messaging and relay service ability. When the outage took place, it appeared that many people had permanently lost important information. But T-Mobile is working on the problem and says a great deal of the data may be recovered. The Sidekick became a favorite because T-Mobile offers a data-only option, so that deaf customers would not be charged for unused voice minutes. However, many have moved on to the more advanced versions of the BlackBerry and other devices and the recent problems with Sidekick's reliability may encourage others to take the same route.