Thursday, January 30, 2014

The Week: How Netflix alienated and insulted its deaf subscribers

Frustrated by the weak captioning provided by Netflix? The Week magazine offers a summary of the situation here, pointing out that that the company has limited options because of copyright restraints. Nevertheless, The Week accuses Netflixs of having "bizarrely low standards" when it comes to captioning and that the "inconsistent" service is "loaded with nonsense." A lawsuit filed by the National Association of the Deaf led to an agreement that Netflix would get its act together by the end of this year. But that agreement apparently says more about getting captions on the video than it does about the quality of those captions.

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