UK Hotels Not Ready

A survey of more than 200 London hotels shows at least 10% do not have procedures or equipment to help deaf guests in case of an emergency. Only 13% have flashing alarms, according to Action on Hearing. One receptionist claimed the hotel said the facility didn't have responsibility to do anything different for deaf guests than it does for other guests. The UK's Equality Act of 2010 requires businesses to make "reasonable adjustments" in order to ensure that hotels are accessible to everyone. Find out more about the survey and what can be done to secure hotels here.