Info and reservation services must be accessible. If an airline offers phone reservations and info, the same service must be given to hard-of-hearing passengers, whether through TTY or other technology.
Info at the airport must be accessible once you identify yourself as deaf.
Communication on the aircraft must be effective after self-identification.
Service animals are allowed aboard as long as the animal doesn't obstruct the aisles.
Those who are deaf-blind are entitled to safety assistants and they may be required by airlines.
You have a right to complain if the airline fails to provide assistance File a complaint with the Department of Transportation at 800-778-4838 (voice) or 800-455-9880 (TTY). You also can make a complaint online here.
Source: The Deaf and Hard of Hearing Consumer Advocacy Network
