Texting 911 (hopefully) coming to New York City soon

It has been more than two years since New York City officials announced plans to offer 911 texting. It was supposed to happen last year--but now the city says it may actually have it in operation by summer. Deaf advocates say it can't come soon enough. Margaret Arnold, an ASL interpreter, is quoted by the New York Daily News as saying:

I texted 311 services for New York City...I said, ‘I need help, please,’ (The) 311 (operator) said, ‘Call 911.’ I said, ‘I can’t call 911, I’m deaf. What do I do?’ The 311 operator said, ‘I don’t know how to help you.’

Read more about the issue here.