Thursday, December 6, 2018

Nursing Home Must Pay for Hanging up on Deaf Woman

New Jersey state officials are fining a nursing home $2500 after a worker repeatedly hung up on a deaf social worker. Nicole Perkins needed to discuss a client with Atrium Post Acute Care in Wayne, New Jersey. Attorney General Gurbir Grewal released a statement saying:
photo from Atrium Post Acute Care 
This case should serve as a message to healthcare facilities and other businesses around the state that we are serious about promoting and protecting the rights of persons with disabilities,” “This was a troubling case because there simply is no excuse for a nursing home – of all places – to repeatedly refuse to accept a telephone call from an operator calling on behalf of a deaf person. We are committed to enforcing the LAD, our nation’s oldest and most comprehensive civil rights law, and we are committed to holding accountable those who violate it. This was a troubling case because there simply is no excuse for a nursing home – of all places – to repeatedly refuse to accept a telephone call from an operator calling on behalf of a deaf person,” Grewal said in a statement.
The nursing home will lose $10,000 more if it fails to follow the Attorney General's requirements. Read more here.

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