Monday, May 22, 2017

Deaf patients struggle to get interpreters in medical emergencies

A investigative reporting website that focuses on health issues says a "review of hospital inspection reports and court records found dozens of instances around the country when deaf patients said they were not provided adequate interpreter services." Particularly of concern is hospital dependence on Video Relay Interpreters instead of in-person ASL interpreters. STAT reports:
Many deaf patients have taken to social media to complain about the use of video interpreting services in emergency rooms. Numerous patients tell stories about a blurry video feed and describe having to set up the video interpreting service themselves when nurses don’t know how to operate the equipment, or being unable to focus on a small screen in a crowded room.
Read the full story here.