Friday, June 20, 2008

Video Relay Gets Simplified

In order to receive telephone calls through Sorenson Communications video sign language interpreter services, users have had to give out two numbers. One for the call center (in order to connect to an interpreter so that the caller can see the interpreter's sign language on a video screen) and another phone number for the person being called. But not anymore. The company is now making it possible for deaf customers to give out just one number. All three parties will be connected automatically. This also means a deaf person calling another no longer has to go through a call center to be connected through a video screen.

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